AlgoVideo Privacy Policy

AlgoVideo (hereinafter referred to as "This Platform") is a platform legally owned and operated by Bidnex Limited and its affiliated companies (hereinafter referred to as "We"). We place great importance on your personal information and privacy security. This Privacy Policy explains how we collect, use, store, share, and protect your personal information. Before using our services, please take the time to read this Policy carefully.

When you use the services of this platform, we may collect the following types of information:

(1) Account Information: When registering an account, we will require you to provide your personal information, including your mobile phone number, email address, username, and other details. If you use a third-party platform account (e.g., Google Account) to register or log in to this platform, you are authorizing us to access the information associated with that third-party platform account, including your mobile phone number, email address, and other details.

(2) Log Information: When you use the services of this platform, we collect behavioral data related to your use of these services, including access records, click and download actions, selected or entered commands, uploaded raw media content, generated video or image recordings, system crash records, requests sent to us, emails, etc.

(3) Device Information: When you use this platform, we will collect relevant device information related to your use of the platforms services, including your device type, device model, operating system version, unique device identifier, IP address, language settings, and more.

(4) Transaction Information: When you subscribe to a plan, we will collect information related to your order transaction, including plan type, payment method, payment account, payment amount, etc.

(5) Contact Information: When you contact us with suggestions, inquiries, complaints, or reports, we will collect the contact information you provide, including your name, email address, mobile phone number, and other details.

The information we collect may be used for the following purposes:

(1) Register or log in to your account. The personal information you provided during account registration or your third-party platform account will be used to register or log in to your account, as well as to send you verification codes and site notifications.

(2) We provide, maintain, and enhance this platform. We analyze the instructions you select or enter, as well as the original content you upload – including text, images, audio and video files, characters, and other materials – to generate content that meets your instructions and requirements. The original content you upload is used solely to enable the creation of features or services such as characters, scenes, props, images, and videos; it is not used for purposes such as identifying specific individuals or verifying personal identity. We also analyze your log data to ensure the smooth operation of this platform and to upgrade or improve its features and services.

(3) Process your order and payment. We will use your transaction information to process your order and verify the payment status.

(4) Responding to your requests and inquiries: We will use your account information and contact details to process and respond to your requests and inquiries.

(5) Marketing and Promotion: We may send marketing communications to the mobile number or email address you provided; however, you may unsubscribe from such marketing communications at any time. Unsubscribing from these marketing communications will not affect your ability to use this platform.

(6) Preventing fraud and abuse, and ensuring security. To ensure the secure operation of this platform, maintain its operational quality and efficiency, and protect the safety and lawful interests of you, other users, or the public, we will collect and analyze your device information and log data.

We will not sell your personal information to third parties. However, in the following circumstances, we may share or disclose your personal information with third parties:

3.1 With your explicit consent, we will share your personal information with third parties within the scope permitted by you.

3.2 To comply with legal requirements or in response to legal proceedings, we may disclose your personal information to the relevant law enforcement authorities or government agencies.

3.3 If we are involved in restructuring, merger, bankruptcy or liquidation proceedings, we may disclose your personal information to the counterparty to the transaction.

3.4 We will disclose your information to our affiliated companies solely for specific, clear and lawful purposes, and will only disclose the information necessary to provide you with our services.

3.5 When you use the features or services provided by our partner service providers, we may share your personal information with them. For example:

3.5.1 The payment functionality is provided by a third-party payment channel; we will share and disclose order information to such channel. In addition to order information, the third-party payment channel may also collect your name, ID number, bank card type and card number, mobile phone number, and other information; the specific information collected shall be subject to the privacy policy of the respective third-party payment channel.

3.5.2 Marketing and promotional services may be provided by our partner service providers; in such cases, we may provide them with your contact information to send you marketing messages. We will require these third parties to delete your contact information upon your opt-out of marketing and promotional communications or upon termination of the marketing and promotional services.

3.5.3 To provide you with a stable and efficient platform functionality and services, we may collaborate with analytics service providers and share your device information, crash reports, and other data with them.

To ensure the proper implementation and stable operation of this platforms functions and services, we may integrate software development kits (SDKs), plugins or other code provided by third-party service providers, or achieve the aforementioned objectives through other collaborative arrangements. When providing services to you, such third parties may collect your personal information. We are not able to control the privacy and data protection policies of these third parties; therefore, these third parties are not bound by this Policy. Before submitting your personal information to any third party, please refer to their respective privacy policy.

4.1 WeChat Pay:

4.1.1 Collected data: transaction data, identity information, contact details, bank account information, device information, etc.

4.1.2 Privacy Policy: https://posts.tenpay.com/posts/18ed0968618e3db204d4931651708953.html

4.2 Alipay Payment

4.2.1 Collected data: transaction data, identity information, contact details, bank account information, device information, etc.

4.2.2 Privacy Policy: https://help.alipay.com/lab/help_detail.htm?help_id=201602900850&flag=0

4.3 Apple Pay

4.3.1 Collected data: transaction data, identity information, contact details, bank account information, device information, etc.

4.3.2 Privacy Policy: https://www.apple.com.cn/legal/privacy/data/zh-cn/apple-pay/

4.4 Stripepay

4.4.1 Collected data: transaction data, identity information, contact information, bank account information, and device information.

4.4.2 Privacy Policy: https://stripe.com/cn/privacy

We employ appropriate technical measures and management practices to protect your personal information against unauthorized access, disclosure, use, alteration, or loss. For example, we use encryption technology to ensure the confidentiality of your information; we implement security safeguards to prevent malicious attacks against your data; and we deploy access control mechanisms to ensure that only authorized personnel can access your personal information.

We will do our best to protect your personal information; however, please note that no security measure is ever completely foolproof.

6.1 For your personal information collected during your use of our services, we will store such information domestically in compliance with applicable laws and regulations. Under normal circumstances, your personal information will not be transferred outside your territory. However, where the transfer of your personal information abroad is necessary to enable the functionality or services of this Platform, we will comply strictly with relevant legal requirements.

6.2 We will retain your personal information for the period necessary to provide you with the services offered by this platform, unless a longer retention period is required by legal requirements or licensing obligations, or unless otherwise permitted by law.

6.3 If you log out of your account, delete your personal information, or if we cease operating this platform, we will either delete your personal information or anonymize it.

You have the right to access, copy, correct, or delete your personal information. If you would like to exercise these rights, please contact us through our customer service channels.

When we process your personal data based on your consent or authorization, you have the right to withdraw your consent or authorization at any time. If certain platform features or services require your personal data to be provided in order to function, upon your withdrawal of consent or authorization for us to process your personal data, we will be unable to continue providing those corresponding features or services to you. Your decision to withdraw consent or authorization does not affect the legality or validity of our previous processing of your personal data based on your consent or authorization, nor does it affect our processing of your personal data based on any other appropriate legal basis.

8.1 If you are a minor, before registering, logging in, or using this platform, you should, under the supervision and guidance of your legal guardian, read and agree to this Privacy Policy.

8.2 We will only process the personal data of minors when it is permitted by law, with the explicit consent of the guardian, or when such processing is necessary to protect the minor. Should we discover that we have collected the personal data of a minor without prior consent from the guardian, we will take every effort to delete that information as soon as possible.

8.3 If you discover that a minor has used this platform without the minors guardians consent, please contact us through our customer service channels.

We may from time to time update this Privacy Policy. We will publish the updated Privacy Policy on this platform so that you can stay informed about the latest terms and conditions. The updated Privacy Policy will become effective immediately upon publication on the platform.

If you have any questions or suggestions regarding this Privacy Policy, wish to exercise your rights concerning your personal information, or would like to file a complaint or report a matter, please contact us at: support@algovideo.aisupport@algovideo.cn.

To safeguard your account security and rights, we may request you to complete identity verification. After verifying your identity and checking the relevant information, we will process and respond to your request within 15 working days.